Roblie Brand Villa makes delivery of your purchases simple and easy. Just place your order with us and it will be delivered right to your home or business. FAST!
Please keep in mind that it is our goal to ship your order as fast as we can after it is placed. We do not ship on Saturdays, Sundays, or holidays. Any orders placed on Saturday or Sunday will be processed the next business day. Shipping times are average estimates only.
Your electronic signature “X” made at purchase confirms you have read the Terms and Conditions of Sale Agreement and Warranty Policy and has the same effect as if you signed it in ink. Phone orders are sent the shipping, return and repair policies in a separate document
Electronic Signatures. You acknowledge that by clicking on the “X” button on “I agree to the Terms and Conditions of Sale Agreement and Warranty policy, you are indicating your full intent and full agreement to all terms and conditions of this sale agreement and warranty policy and that your clicking YES shall constitute your signature on this agreement. In the case of a phone order you have 24 hours to request cancellation or submit questions,
Due to safety and liability issues, we do not do inside delivery or white glove service on delivery.
SHIPPING TIME
For the best results, if you have a (birthday, holiday gift, etc) always order far enough in advance. We have 2-3 Days Shipping Time
MISSED DELIVERIES
When a shipment is tendered for delivery, and through no fault of Carrier, such delivery cannot be accomplished during regular time frame (published by shipping carriers), or additional delivery attempt made, customer will pay shipping company or reimburse Roblie Brand Villa for such extra delivery charges. If an item cannot be delivered due to customer not being available, an address that is not accessible due to road conditions, narrow or blocked streets, unsafe conditions, the customer is responsible for all freight fees and restocking charges. Shipments returned will be subject to freight fess and restocking charges.
Due to the size and material, NO inside delivery nor white glove service will be included on Roblie Brand Villa shipment. However, the customer may directly pay shipping company for such service.
SHIPPING DAMAGE
Your product is carefully packed by the factory to protect against shipping damage. The metal frame, cardboard and wrapping are all there to help absorb rough handling that occurs with these large items. Damage to this outer carton is normal and it is not a reason to refuse a shipment. Customer who rejects a shipment for packaging damage may be subject to cancellation and freight charges. If a shipment is rejected for damage Roblie Brand Villa will inspect the item once it returns to our warehouse and issue the appropriate refund with 48 hours. The customer agrees to allow Roblie Brand Villa to send out replacement parts, touch up paint for any damage that occurs in shipping. Rejecting a shipment for minor cosmetic damage will be considered a refused shipment and fees will apply.
We do not automatically send registration documents out to prevent a lost shipment from being registered. We require a phone call to phone or an email to email to request these documents be sent out via US mail It takes 7 to 14 days on average once the request has been made.
Most states do not require notary signature on titles we do our best to know which ones require this extra step which adds a few days to the process. The customer is 100% responsible for all taxes, fees and costs associated with local registration.
Trade Name : Roblie Brand Villa
Support : 24/7
Business Hours : 10:00 AM – 6:00 PM
Business Days: Monday – Saturday
Phone: +1 7373 244958
Email: support@robliebrandvilla.com
Address: 1600 7th Ave, Seattle, WA 98101, USA